Terms and Conditions
Effective Date: August 2026 | Purvaco Cloud Infrastructure
By subscribing to, provisioning, or utilizing any hosting, cloud instance, dedicated bare-metal server, or IT service provided by Purvaco, you agree to abide by these Terms and Conditions.
1. Service Provisioning & SLA
Purvaco commits to providing 99.95% network and power availability for all cloud and dedicated hardware instances under our standard Service Level Agreement (SLA). Scheduled maintenance windows are communicated at least 48 hours in advance.
2. Billing, Renewals & Upgrades
Services are billed on a recurring basis according to your chosen billing cycle (Monthly, Annually). Invoices are generated 7 days prior to service expiration. Resource scaling (CPU/RAM/Disk) is calculated pro-rata.
3. Limitation of Liability
While Purvaco implements automated snapshot protections and hardware RAID arrays, customers maintain responsibility for maintaining secondary offsite application backups unless subscribing to our Fully Managed Backup solution.